Data Controller
Veritasvet SRL
Avenue de Broqueville 136/1
1200 Woluwe-Saint-Lambert
Belgium
Email: sales@veritasvet.com
Personal Data We Collect
When you use our contact form, we collect the following personal data:
- Name
- Email address
- Company name
- Message content
Legal Basis for Processing
We process your personal data based on the following legal grounds under the General Data Protection Regulation (GDPR):
- Article 6(1)(f) — Legitimate interests: processing contact form submissions to respond to business enquiries.
- Article 6(1)(a) — Consent: where you have given consent for analytics and marketing cookies.
Analytics and Tracking
We use the following third-party analytics and tracking tools:
- Google Analytics — to understand how visitors use our website
- Meta Pixel — for marketing measurement and audience insights
- Other third-party analytics tools — to improve site performance and user experience
These tools may collect data such as your IP address, browser type, pages visited, and time spent on the site. For more information, please see our Politique des Cookies.
Data Retention
| Data Type | Retention Period |
|---|---|
| Contact form data (name, email, company, message) | 3 years |
| Analytics data | Per provider retention policy |
Data Sharing
We do not sell your personal data. Data is shared only with service providers who operate under Data Processing Agreements (DPAs) in accordance with GDPR requirements.
Your Rights Under GDPR
As a data subject, you have the following rights:
- Right of access — request a copy of the personal data we hold about you
- Right to rectification — request correction of inaccurate or incomplete data
- Right to erasure — request deletion of your personal data
- Right to restriction — request restriction of processing of your data
- Right to object — object to processing based on legitimate interests
- Right to data portability — receive your data in a structured, machine-readable format
To exercise any of these rights, please contact us at sales@veritasvet.com.
Complaints
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Belgian Data Protection Authority: dataprotectionauthority.be.
International Data Transfers
Where personal data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place through the use of Standard Contractual Clauses (SCCs) as approved by the European Commission.